Your appointment is reserved especially for you and is very important to us at Grace Hair.
CANCELLATION POLICY
Clients will receive an email and / or text from Fresha (https://www.fresha.com/) asking you to complete a form and confirm your booking. You will need to provide your contact details and a valid credit / debit card.
To secure you appointment, we take a 20% deposit at the time of your booking. Card details will be securely stored on your account to protect your appointment. On the day of your appointment the remaining 80% of your bill will be paid.
We understand that sometimes things come up last minute but please give us at least 48hrs notice should you need to cancel. Your deposit is refundable if you cancel your appointment before 48hrs notice, if you reschedule your appointment your deposit will be transferred to your new date.
If you do not attend your appointment (no-show) the balance of your appointment will be charged to the card held on file.
Thank you for your understanding and we look forward to seeing you in the salon soon.